≈10% → 90%+
Improved verification adoption from approximately 10% to more than 90%.
Recruiter view
Deepak Khatri
Head – Product Strategy & Operations
I turn ambiguous customer, business and AI-product problems into structured products, decision systems, operating workflows and adoption outcomes.
Hyderabad, India · Open to remote opportunities
Professional summary
Product strategy and operations professional working across customer discovery, AI-enabled workflows, product delivery, adoption, go-to-market execution and cross-functional operations.
Relevant role contexts
Selected evidence
24 parameters · 7 categories
Created a hiring-evaluation framework containing 24 parameters grouped into seven recruiter-facing categories.
≈₹30 lakh
Contributed to customer delivery and commercial validation associated with approximately ₹30 lakh in hiring-services revenue.
0 → ≈2,000 followers · 1 month
Helped grow Wexa AI's LinkedIn presence from zero to approximately 2,000 followers in one month.
Experience
Head – Product Strategy & Operations · Phrontier
Jan 2025 — Present
Led product strategy and operations for an AI-native hiring platform across discovery, product workflows, AI evaluation, adoption, go-to-market and cross-functional delivery.
Operations Manager · Wexa AI
Oct 2023 — Aug 2024
Worked across AI automation products, requirements, QA, customer conversations, operational systems, partnerships and go-to-market execution.
Applied & Clinical Psychologist · Shailaja Charitable Clinic
Jan 2021 — Oct 2023
Applied structured assessment, behavioural understanding and communication principles in a clinical and community setting.
Guest Service Associate – Communications Centre · Park Hyatt Hyderabad
Jan 2019 — Aug 2020
Managed guest communication, service recovery, cross-functional coordination and high-pressure operational requests.
Selected products and prototypes
Phrontier Hiring Intelligence Platform
AI-native hiring platform connecting sourcing, screening, assessment, interviews and recruiter decision intelligence.
Verification Adoption Redesign
Redesigned when and how verification appeared in the user journey to improve completion without blocking initial value.
ResolveOps
Agentic incident-response MVP covering aggregated alerts, approval workflows, incident actions and postmortems.
KYC Flow Demo
Digital KYC flow prototype demonstrating step-based onboarding and verification experience.